As downplayed as they are HR is one of the most important and human interaction intensive department of any organisation. Right from the recruitment, to on-boarding of a new joiner, for ongoing HR Assistance in trivial things like simple processes to complex insurance claims and ultimately leaving the organisation HR function is a support function that is always there. Hence it is a very high point for this function to get the brunt of heat from employees & even ridicule if the function fails to perform.
In many cases people say being a Project Manager is a thankless job. All works fine the credit goes to the team and anything slips, the project manager is to be blamed for lack of planning and vision. Now imagine, being a project manager in HR function. It’s a double trouble and few take the challenge and deliver so nonchalantly. Working with my HR Project Manager gave me that feeling as I was managing the projects from IT side.
But in my past working relationship with the Product Owner from HR gave me interesting insights about how to self-motivate and keep going about the job with an enthusiasm of a newly joined professional. Of course, you need to love your job but there is more to it, and here is what I felt was different from others.
- Keep exploring the pains of an employee journey
- Important to focus on employee experience
- Keep an eye on the competitors in the same space
- Remain empathetic to employees
- Be ready to scrape through with the low budgets to deliver world class experience
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